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PERSONAL COMMENTS FROM CUSTOMERS


Gentlemen, I wish to thank you. I ordered 2 Gerber knives on April 12. I received them by lunchtime on April 13. Great service. The two knives were exactly as described on your site. They are perfect and so is your service. I will heartily recommend you to my friends and associates. I am involved with Boy Scouts and I am on an EMT Squad. Good job!


I won your sweepstakes for the Benchmade, Harley-Davidson Nitrous folder. I just wanted to that you. You guys have the best website and the best prices too. And as always, wonderful customer service. Thanks again.


I wanted to thank you. You have no idea how pleased I am with the product you sent me, & also how professional your entire company is. I will be letting my friends know about my experience, & the quality of your products, & customer care. Once again thank you, & have a good day. SBP


I placed a phone order with "Tom" on Monday April 27,2009 at about 2:10PM for a Small Left handed Plain Sebenza. I requested Second Day UPS shipping. Tom informed me that it was unnecessary because the order would be sent out that evening and UPS ground shipping would usually deliver to my location the next business day. He suggested that I sign up for the Knife Center news letter,(which I did ) and included two knives and free shipping with my order as part of the current promotion. At 5:45 PM the next day the order was in my hands. I am well pleased with the high quality of service and concern shown by both Tom and Knife Center. I will be a return customer.


I have spoken to both of you in different times, calling from Sao Paulo, Brazil, and it has always been a pleasure buying knives for my collection and personal use from the KnifeCenter. I just wanted you to know that this latest knife, the A2 FALLKNIVEN is a GREAT product, with superb finish. Thanks for your continued high quality services! G. Alcantara Filho (Lee) - Brazil.
-Filho (Lee)


For many years now, I have ordered several knifes from your company for my husband. I know there have been times when I probably gave you more grief over an order than you deserved. I just wanted to thank everyone who works there for their time and understanding. Your company by far has the best customer service of all the knife companies out there. Believe me when I say that it is truly appreciated and is the main reason we will continue to purchase from your company!


I want to thank your excellent attention, and at the same time know that I received very well in Chile, all my purchases made by Boker Knives. They are really fantastic, and your service fantastic to. I am very happy and thank you very much again.


I want to thank Howard Korn for the swiss army knife I was sent. It sure was a nice surprise. I gave it to my wife to carry in her purse, I'm sure it will be used a lot. Not too long ago I bought the one with the pliers and I use that one all the time. It's a great little knife. Again thank you for the surprise box with a nice quality knife in it.

Craig F


-Craig F


 AWESOME customer service! You’ve gone above and beyond what I asked for and made my day. I’ve had issues with other online stores recently and you’ve given me renewed hope that some places still care about their customers.

Thank you very much Patty and Jacquelyn, and may you all have a Merry Christmas, Happy Holidays, and a joyous and prosperous New Year,
D E


-DE


Thank you very much . You guys don't fool around like some companies do . Get the order and ship it out as fast as you can . Excellent .
 
Henry

-Henry


I wanted to write a short thank you for your great service!
There was a problem with my billing info (a typo on my part). So I called and spoke with Jackie. The speed and professionalism in solving the problem made my day! You most definitely have a repeat customer with this guy.



Dear Knife Center, The product I recieved from you is amazing and came in pristine condition. You clarified every single detail before purchase and I was not disappointed what so ever. Your service was sublime, unlike any i've experienced before. Shipping was fast as could be, and service that was beyond outstanding. Thank you for living up to your reputation. I will absolutely be ordering from you again very soon.

- Noah


-Noah


Dear Knife Center, The product I recieved from you is amazing and came in pristine condition. You clarified every single detail before purchase and I was not disappointed what so ever. Your service was sublime, unlike any i've experienced before. Shipping was fast as could be, and service that was beyond outstanding. Thank you for living up to your reputation. I will absolutely be ordering from you again very soon.

- Noah


-Noah


I just wanted to drop a note to give praise to Pat. She first called to make sure my order was correct. I had placed two orders for the same thing and yesterday, I called because UPS lost my order. Pat contacted UPS and made it a point to call me to say that the order would be here today. Just received the order and I'm thrilled to see that the two knives I bought are ten times what I expected. Pat did awesome and I just thought you might want to know. Also, The Bokerplus Dozier knife with Micarta grips I bought is absolutely incredible for the price. I'd advise to keep them in stock as I'm sure they will fly off the shelves.


I am not a particularly big spender, but I have ordered a handful of knives from you all over the last year or two, and have basically come to the conclusion that with the exception of a custom knife or something, if I can't buy it from you guys, I just won't bother. Every one of my orders has gone great, and the dozen or so people that I have referred to you (to include my mom!) have all had good experiences as well. Thank you for creating a site that is easy to use, fun to browse and informative. Don't change a thing!
-Tim

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These and other like comments really make the cutlery business on the web a very worthwhile pursuit. Thanks to all!

Howard Korn: Owner
The KnifeCenter of the Internet

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5201 Lad Land Dr, Fredericksburg, VA 22407 - 800.338.6799 (Phone Orders Welcome)