PERSONAL COMMENTS FROM CUSTOMERS
I wanted to thank you. You have no idea how pleased I am with the product you sent me, & also how professional your entire company is. I will be letting my friends know about my experience, & the quality of your products, & customer care. Once again thank you, & have a good day. SBP
I placed a phone order with "Tom" on Monday April 27,2009 at about 2:10PM for a Small Left handed Plain Sebenza. I requested Second Day UPS shipping. Tom informed me that it was unnecessary because the order would be sent out that evening and UPS ground shipping would usually deliver to my location the next business day. He suggested that I sign up for the Knife Center news letter,(which I did ) and included two knives and free shipping with my order as part of the current promotion. At 5:45 PM the next day the order was in my hands. I am well pleased with the high quality of service and concern shown by both Tom and Knife Center. I will be a return customer.
I have spoken to both of you in different times, calling from Sao Paulo, Brazil, and it has always been a pleasure buying knives for my collection and personal use from the KnifeCenter. I just wanted you to know that this latest knife, the A2 FALLKNIVEN is a GREAT product, with superb finish. Thanks for your continued high quality services! G. Alcantara Filho (Lee) - Brazil.
For many years now, I have ordered several knifes from your company for my husband. I know there have been times when I probably gave you more grief over an order than you deserved. I just wanted to thank everyone who works there for their time and understanding. Your company by far has the best customer service of all the knife companies out there. Believe me when I say that it is truly appreciated and is the main reason we will continue to purchase from your company!
I want to thank your excellent attention, and at the same time know that I received very well in Chile, all my purchases made by Boker Knives. They are really fantastic, and your service fantastic to. I am very happy and thank you very much again.
I just wanted to drop a note to give praise to Pat. She first called to make sure my order was correct. I had placed two orders for the same thing and yesterday, I called because UPS lost my order. Pat contacted UPS and made it a point to call me to say that the order would be here today. Just received the order and I'm thrilled to see that the two knives I bought are ten times what I expected. Pat did awesome and I just thought you might want to know. Also, The Bokerplus Dozier knife with Micarta grips I bought is absolutely incredible for the price. I'd advise to keep them in stock as I'm sure they will fly off the shelves.
I am not a particularly big spender, but I have ordered a handful of knives from you all over the last year or two, and have basically come to the conclusion that with the exception of a custom knife or something, if I can't buy it from you guys, I just won't bother. Every one of my orders has gone great, and the dozen or so people that I have referred to you (to include my mom!) have all had good experiences as well. Thank you for creating a site that is easy to use, fun to browse and informative. Don't change a thing!
These and other like comments really make the cutlery business on the web a very worthwhile pursuit. Thanks to all!
Howard Korn: Owner
The KnifeCenter of the Internet